FAQs

How long will my order take to ship?

After your order is placed, all orders are packaged and shipped within 1-3 business day.

How fast will my order arrive?

Please allow 3-7 business days for your order to arrive. Depending on your location, your package should typically arrive on the shorter end of the spectrum, within 2-3 days.

How are products packaged?

All orders are gift wrapped, and carefully packaged in a bubble mailing envelope. Each order is wrapped in tissue paper and stored inside a burlap gift bag, and comes with a silver polishing pad for optimal maintenance, along with a complimentary Song Dog Silver sticker.

What types of payment methods do you accept?

Most major credit cards, debit cards, and Apple Pay.

What if I have an issue with my order?

Your happiness with your purchase means a lot to me. Got questions or issues? Please don’t hesitate to use the Contact Me form. Find it in the main menu, or at the footer of the webpage.

What if I need to return my order?

Returns will not be accepted but I am happy to make an exchange. Got questions about returns or exchanges? Please use the Contact Me form.

FAQs

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